Massage Association of Australia

Member News & Updates

News & Updates

What's happening at the MAA

Important notices, conference news, education and information for MAA members.

Association Update

Introducing the New MAA Logo

A fresh look. A shared vision. A continued commitment to our members.

New Massage Association of Australia logo
As announced at the AGM and in the November newsletter, the Massage Association of Australia has a new logo.

The Massage Association of Australia (MAA) is excited to introduce its new logo, officially unveiled at the Massage26 AGM and Conference on 16–17 October.

This is an exciting milestone for our Association and an opportunity to reflect the direction in which we're heading: a modern, forward-thinking organisation that listens to its members, embraces improvement and is committed to supporting the growth and development of the massage therapy profession across Australia.

Our new identity represents our commitment to moving forward together, with our members continuing to be at the heart of everything we do.

Why have we introduced a new logo?

MAA is continually looking at how we can improve, grow and better support our members.

We recognise the importance of listening to member feedback, responding to the needs of our profession and ensuring that the Association continues to evolve alongside the industry it represents.

Our new logo reflects this forward-looking approach. It gives MAA a refreshed, contemporary identity that represents our commitment to progress, ongoing improvement, education and the future of massage therapy in Australia.

But this is about more than a new look. It's about the work we're doing to strengthen our Association, enhance the member experience and continue building meaningful opportunities for our members.

What does this mean for our members?

Our members remain at the centre of everything we do.

We are committed to listening to our members, understanding what matters to them and continually looking for ways to deliver greater value through membership.

This includes a continued focus on:

  • Listening and responding: Taking member feedback seriously and using it to help guide improvements to the Association and its services.
  • Education and professional development: Expanding educational opportunities, supporting continuing professional education (CPE) and helping members continue to develop their knowledge and skills.
  • Connection and community: Creating opportunities for members to connect, share knowledge and build relationships across the profession.
  • Improving the member experience: Reviewing how we communicate, deliver services and provide resources so that engaging with MAA is as useful and straightforward as possible.
  • Supporting our profession: Continuing to represent and support massage therapists and contribute to the ongoing development of the industry.

We know that a strong Association is built by listening to the people it represents. Our members' experiences, ideas and feedback matter, and we want to continue building an organisation that reflects the needs and aspirations of its membership.

What's changing?

Over the next 6–12 months, we will gradually introduce the new MAA branding across our website, newsletters, member communications, educational resources, events and other Association materials.

This is a substantial transition, and we will work through it progressively to ensure the new identity is applied consistently.

During this time, you may see both the previous and new logos in circulation. Please don't be alarmed — this is completely normal during a changeover of this size.

There is no need for members to take any action. We appreciate your patience as we work through the process.

What's staying the same?

While our visual identity is evolving, the foundations of MAA remain firmly in place.

Our members come first. We remain focused on supporting the people and businesses that make up our membership.

Our commitment to the profession continues. We will keep working to support, represent and strengthen massage therapy in Australia.

Education remains a priority. We will continue to develop opportunities for learning, professional development and connection.

Your membership continues as usual. The introduction of our new logo does not change your existing membership or access to MAA services and benefits.

The new logo reflects our direction and aspirations, while our commitment to our members remains at the heart of the Association.

Thank you for being part of MAA

Change takes time, and meaningful improvement is an ongoing commitment. We appreciate the support, feedback and participation of our members as we continue to develop and strengthen the Association together.

We look forward to building on this momentum, creating more opportunities for education and connection, and continuing to listen to the people who make up our MAA community.

A new look. A commitment to continuous improvement. The same focus on our members.

Together, we're moving forward.

Important Member Notice

MAA Phone System Transition

We're currently transitioning to a new phone system. Please bear with us while we make the change.

If we're unable to answer your call, please leave a message and we'll get back to you as soon as possible.

You can also email the MAA office at office@maa.org.au.

Thank you for your patience while we make the transition.

Massage27 Conference & AGM

16–17 October 2027

Learn. Connect. Discover.

Join the MAA for two days of clinical education, professional development, wellbeing, business and industry connection in Brisbane.

VIEW CONFERENCE
 

Health Fund Information

Health Fund Provider Numbers

Your provider number is yours — don't allow another practitioner to use it.

Health fund provider arrangements can be linked to the practitioner and, for some funds, to the clinic or practice location. Provider numbers must only be used in accordance with the requirements of the relevant health fund.

  • Changed clinics? Make sure your health fund provider arrangements are updated for your new practice location.
  • Stopped working at a clinic? Make sure the relevant clinic location is closed or updated with the health funds as required.
  • Do not use another practitioner's provider number. Likewise, do not allow another practitioner to use yours.

Using the wrong provider information can result in claims being attributed to the wrong practitioner and may create serious compliance issues.

If you're unsure about your provider number, clinic location or health fund requirements, please contact the MAA office before submitting claims.

HEALTH FUND INFORMATION

Education & Webinars

Keep up with upcoming education opportunities, webinars and CPD/E activities from the MAA.

VIEW EDUCATION & EVENTS →

Member Reminders

Important reminders about membership, practice details, health funds and other professional requirements.

MEMBER INFORMATION →

Previous News & Notices

Older announcements, research information and previous member notices can be retained here for reference.

VIEW ARCHIVED NEWS & NOTICES →

INDUSTRY RESEARCH

Surveys Closed

Surveys have closed, there is information available on the links below.

University of Newcastle

The University of Newcastle’s research will examine Traditional, Complementary and/or Alternative Medicine as a means of supporting mental or psychological wellbeing. The use and practice of Traditional, Complementary and/or Alternative Medicine to support mental or psychological wellbeing is a potentially widespread phenomenon about which little is currently known. This research project aims to address this knowledge gap. The University is seeking people who both practice and use Traditional, Complementary and/or Alternative Medicine to support their own mental wellbeing. 

Direct weblinks to the online surveys can be found below:

  

  

Further information about this study can be found on the Link Tree Information Hub, below:

 

University of Melbourne

Researchers: Dr Rachel Canaway BHSc(Naturopathy), PhD Department of General Practice & Primary Care, The University of Melbourne, with Elle Jeyasingham University of Melbourne (Honours student), A/Prof Phyllis Lau Chan University of Melbourne and Western Sydney University, A/Prof Carolyn Ee NICM Western Sydney University.

 

Page updated by Admin 04/03/2026

HEALTH FUND PROVIDERS REMINDER

Health Fund Providers Reminder

The following is not a NEW Requirement but a reminder to remain compliant with Provider Health Fund Agreements.

Providers who allow their Insurance, First Aid, Accredited Fit and Proper Person Stat Dec, All Member Police Check (NPC), Working With Children/Vulnerable Persons Check (WWCC/WWVP), CPD/E Points and/or Member Subscriptions lapse, may have their Provider status suspended without notice by the Health Funds until their files are made compliant with Health Fund requirements. Provider numbers can take up to 12 weeks to be restored. To avoid disruption to your business, please renew on or before Renewal Dates.  Remember to send in copies of evidence of renewal to the office@maa.org.au so records can be updated.

updated 23/01/2024

ATTENTION: ALL MAA ACCREDITED REMEDIAL MEMBERS

Attention: All MAA Accredited Remedial Members

BUPA will notify the MAA Office of members provider numbers.  MAA will then send an email to you advising you of your new providers numbers.  This usually takes 7-10 days.

Provider numbers for all other Health Funds are as per instructions in the "Health Fund  Companies Information" provided in your Accredited Members pack. 

 

MAA Office

Updated 23.01.2024