FREE CPE OPPORTUNITY
KNOWLEDGE OF CLASSICAL MASSAGE MOVEMENTS CH10 EXAM BECK final
Collect 20 CPE Points
MUSCULAR SYSTEM - HEAD & NECK LAB ACTIVITY 2018
Collect 20 CPE Points
PATHOLOGICAL CONDITIONS OF THE CIRCULATORY SYSTEM
Collect 20 CPE Points
PATHOLOGICAL CONDITIONS OF THE DIGESTIVE SYSTEM
Collect 20 CPE Points
PATHOLOGICAL CONDITIONS OF THE REPRODUCTIVE SYSTEM
Collect 20 CPE Points
TEXTBOOK OF REMEDIAL MASSAGE - ASSESSMENT PROCEDURES FOR REMEDIAL MASSAGE
Collect 20 CPE Points
MASSAMIO Selfcare + ROCKTAPE MASSAGE MAGAZINE Selfcare + SOMATIC ANATOMY + TouchU CT
Collect 25 CPE Bonus Points
Educate Your Client – Hints and Tips
Body Sense Magazine for health-conscious consumers
Summer 2017
Autumn 2017
Winter 2017
Spring 2018
Read through the articles and select various topics of interest for yourself and your clients
You may use content in the magazines to create your own client/patient handouts
Record Body Sense Magazine x 4 on your CPE Record sheet when you send it in to update your CPE Records
office@maa.org.au
Collect 8 CPE Points
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When you become a provider for a health fund you are agreeing to abide by their terms and conditions.
Please ensure you learn about the various Health Funds and read, understand and abide by the Terms and Conditions for your agreements with them. (Links last updated 29/12/2016)
MAA Health Fund Companies Information
In Particular:
How to handle client complaints
Even the most diligent and professional therapists may one day have to deal with a complaint from a client. The MAA Complaints Brochure outlines the key steps that therapists can take to manage complaints quickly and prevent them escalating. It also includes links to the official complaints channels for each State and Territory throughout Australia.
Recommended Reflective Reading - Therapist and Client Boundaries
Client complaints: Important information for massage therapists in Queensland
There have been a number of recent complaints from clients in Queensland about the quality of treatment they are receiving from therapists (Unregistered Health Professionals which includes Massage Therapists).
Most complaints are about the lack of information given by the therapist about the type of therapy they are receiving.
The Queensland Government has information available to massage therapists to use as guidance and to display in their offices.
Please take a look at the links and resources below to help make sure you understand and work within the relevant Code of Conduct, minimise the risks of client complaints and understand the information you should display to your clients.
You can access the QLD Office of the Health Ombudsman's (OHO's) range of FREE brochures and posters advising clients how to make a complaint. Displaying this information in your clinic and being transparent about how clients can make a complaint can actually help clients feel confident that you are professional and understand and abide by the Code of Conduct and want to improve client services and experiences.
Request a copy of your collection of Terms & Conditions - Are you meeting your agreements with your Health Funds to provide services for their eligible clients?
Email: office@maa.org.au
Download your Declaration - fill it in and send it to office@maa.org.au (click on the link below)
To avoid risking losing your provider status, make sure you carefully read through Medibank's Requirments for Recognised Providers. In particular, we've had reports of therapists losing their provider status because their clinical environment does not comply with the 'Facilities' requirements. Other problems include therapists' business structure nor future plans not aligning with the requirements.
ARHG Alternative Therapy Database Listing Version 2
At our recent AGM we shared some information on the simple and effective techniques you can use when treating patients with T-Spine Kyphosis. Take a look at the information here.