Course Name: Private health insurance audits

Relevance: All member with provider numbers

Description:  See below

CPD Points: 2 for 1 year (includes increase to standard authorised by MAA)

Link to training: QualiPHI website.


Private health insurance audits

This module has been created to take the fear out of private health insurance audits.

The module has been developed by the Australian Regional Health Group (ARHG)*, with specialist input and review from private health funds.

Online and in your own time, you will learn about:

  • the two types of private health insurance audits you might be subject to and why
  • what the audit process involves, and
  • the possible outcomes of an audit.

Most importantly, you will learn the practices you can put in place to ensure you comply with private health insurance regulations.

This course will leave you confident, compliant, and free to focus on what you do best – help your patients feel better.

The module is delivered through ARHG’s online training platform, QualiPHI. For more information and to register, visit the QualiPHI website.

*ARHG is the facilitator of the ARHG recognised provider listing; a list of alternative therapy providers that meet a set of accreditation standards. The database is used by 32 private health funds to determine if claims for alternative therapy services can be paid.

Free - Health Records Act 2023 (VIC)

Course Name: Health Records Act 2023 (VIC)

Relevence: Victorian members, however this would be beneficial to members in all states providing they complete it in conjunction with their state authority guidelines.

Description:  Understanding of the protection of Health Information, Health Records Act 2001, Privacy legislation in VIC & Health privacy Principles and how to apply them.

Length: Approximately 30 min

CPD Points: 2 (includes increase to standard authorised by MAA)

CPD Evidence: Program will supply certificate of completion.

Link to training: Health Complaints Commissioner (

Free - The General Code of Conduct (VIC)

Course Name: The General Code of Conduct (VIC)

Relevence: Victorian members.

Description:  Course outlining the role of the Health Complaints commissioner, What is a general health provider, how the code applies to you & key obligations.

Length: Approximately 25 min

CPD Points: 1 (includes increase to standard authorised by MAA)

Link to training: Health Complaints Commissioner (